Category Archives: Online Reputation

Paying Attention to Your Customer Reviews

Paying Attention to Your Customer Reviews

Online customer reviews are crucial when it comes to getting attention from local consumers. Business owners should monitor these reviews to get a broad idea about what people think of their products and services.

Posting positive comments about a business takes as much effort as posting negative comments. However, when people are angry, they tend to go that extra mile in letting other people know what they really think.

The process of providing online reviews, comments, and ratings is an everyday thing for consumers all over the world. On the flip side, the internet is also the first place to go when consumers want to know what other people have to say about a business.

Repairing Online Reputations Under the Worse Scenerio

Repairing Online Reputations Under the Worse Scenerio

No matter how many steps you take to build up and protect your image on the internet, there may come a time that it gets attacked. When your online reputation has been damaged by negative information, you’ll need to act immediately to repair it and prevent it from becoming a long-lasting problem. You have a couple of options for damage control.

Identify the Source

Sure-Fire Ways to Lose Customers

Sure-Fire Ways to Lose Customers

Do you want to completely screw up your business and ensure that nobody sticks around to buy from you? It’s not hard to do. Businesses excel at doing this every day of the week. Here are five things you should be doing if you want to drive your customers away and ensure that your marketing is a complete train wreck.

No Follow-Up

How to avoid a Social Media Crisis

Don’t Be a Victim of Social Media Disaster

Social media is essential for your offline business. It gives you a direct link to your customers and helps you find new ones. However, if your social media presence isn’t managed the right way, it can be disastrous for your company’s image. Here are a few of the most common disasters and ways you can avoid them.

Slow Response

Social media works well to help establish your good reputation but it can also destroy it. It’s a platform where your customers have a voice. What if one of them is unhappy with your products, services or practices? They can publish their complaint so that everyone can see it.

The Power of Content

Increase your online presence and success with Company blogs, Podcasts, Infographics, eBooks, and other forms of content. Increase your traffic by over 50%, increase your traffic by over 50%, increase your inbound links by over 90%. Replace your ads with articles and watch your customer-base begin to grow.

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The Best Reputation Management Tools Available Online

The Best Reputation Management Tools Available Online

When you consider all the places on the web where your name can appear, it can be difficult to keep track of your reputation. However, there are many tools available that can help individuals easily monitor and manage their own online reputations. Here are 10 of the top tools:

1. Google’s Me on the Web. – This is a free tool provided by Google that helps you set up alerts for monitoring mentions of your name or other information you provide. You will need a Google Profile set up in order to use it. It is then managed from your Google dashboard.

Using Social Media Marketing

Learn about the current Social Media Marketing trends. Harness the power of Social Platforms such as Facebook, YouTube, and Twitter. Watch your customers become your marketers through Social Media Marketing.

 

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Are you one of the 5.3 Billion?

We long to stay connect via mobile devices – even while we sleep!

Mobile devices have grown into personal connection and communication that is available 24/7 , and infiltrated every aspect of our lives. Do you sleep with your cellphone? If so you are NOT alone – so do 64% of users with 1/2 checking the  cell during the night for messages.